Sustrans Looking For HR Support Officer AT Bristol Full Time

In this role, you will work closely with the People Operations team to provide comprehensive and efficient administrative support for HR-focused processes and procedures.

• Contract: Permanent
• Location: Hybrid working with travel to Sustrans’ Hub in Bristol
• 30 hours per week – happy to talk flexible working
• £22,949 per annum (pro rata for part-time hours)
• Closing date: 23:59 on 14 September 2022
• Reference: SUS3778-B

About the role
As the HR Support Officer, you will work closely with the People Operations team to provide comprehensive and efficient administrative support for HR-focused processes and procedures.
This is a transactional role dealing with queries on topics such as:

• colleagues’ pay
• changes to internal colleagues’ roles
• sickness
• signposting to other areas and policies.

In this role, you will accurately record personal information on our HR database, Cascade. You will manage the shared HR inboxes, responding to colleagues regarding employment issues, providing advice and signposting on company policies and procedures and terms and conditions of employment.
You will process a number of colleague benefit requests, including requests for loans, joining salary sacrifice schemes, additional annual leave purchase, flexible working requests and career breaks.
You will work with the HR Information and Systems Manager to complete workflow tasks as inputted through Cascade, dealing with the tasks as they arise.
We offer true hybrid working, a mix of home working and time within our new Hub in Bristol with flexible working patterns to suit individual circumstances. On occasion, there may be travel and possible overnight stays required.

About you
For this diverse, fast-paced and deadline-driven role, you will need to evidence your experience in an HR administrative role and your knowledge of HR procedures, in relation to ensuring records are kept up to date, employee issues and policy guidance.
You will also have experience in offering a support service to others, successfully working to deadlines and timescales and dealing with enquiries and confidential information with tact and discretion.
You will have excellent administration skills, strong written and verbal communication skills and the ability to take a proactive approach to tasks with excellent attention to detail.
You will have excellent IT and HR database management skills with the capability to interpret and manipulate data.
We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups. Sustrans has a long-term commitment to being a charity for everyone – reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect.

Additional Information

• Closing date for the receipt of completed applications is 23:59, 14 September.
• Interviews will take place via MS Teams around 22 September.

Work perks
Wellbeing

• 26 days leave per annum plus bank holidays for full-time working.
• Ability to buy an extra week of annual leave (pro-rata for part-time staff).
• Staff volunteer days.
• 24/7 free, impartial and confidential support service.
• We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes.

Financial

• Group Personal Pension Scheme with a 4% or 5% of basic salary contribution being matched by Sustrans.
• Bike, computer and season ticket loans.
• Discount benefits.

Family-friendly

• Enhanced maternity and paternity pay.
• Flexible Working practices (full-time hours are 37.5 per week, Monday – Friday).

Equality, diversity and inclusion
Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.
We welcome applications from people from all parts of the community, particularly where we are under-represented.
Currently, this includes people who identify as having a disability, and those from Black, Asian and minority ethnic groups.

Job Type: Permanent

Salary: £22,949.00 per year