Contracting Authority: UKHSA
Location: London – remote working & required on site in London on occasion
Imagine having a talent that could benefit someone you’ve never met and solve problems you didn’t even know existed. Well, you do, and you can. And we’re here to help you do just that. At PSR we are the go-to place for talented contractors and temps for a rich variety of public sector roles.
You will be joining the UKHSA – UK Health Security Agency, People Group managing the HR workstream as part of the overall implementation of an ERP application. You will be working in a fast-paced environment and will be assigned to a critical / high profile workstream where you will have the opportunity to make your mark. We are looking for an experienced Programme delivery manager/Lead with particular focus in these areas; ERP technical implementation, People & Culture & HR Core Operations.
People Group are at the early stages of implementation, focusing on core HR data and processes then developing our roadmap to staged release of further functionality to enable our talent, performance and reward processes. You will have significant opportunity to influence and shape direction to meet the needs of the business, employees, line managers, and HR teams.
As HR Programme Lead, you will:
Leadership vision & objectives – Cascade vision and translate into delivery objectives for the team. Lead the programme to deliver the business case benefits and outcomes for the people group.
Define the HR programme milestones in line with the overarching plan, including creation of the functional implementation roadmap
Develop the business readiness criteria, working alongside the change management lead within the programme, and support successful delivery of the change into the people group, including comms, training and process management
Supporting the chief people officer and programme manager to ensure successful delivery of key milestones to the required quality and to the timescales agreed within the project plan.
Work collaboratively across team/organisational boundaries and manage key dependencies across work-steams which impact the HR implementation
Ensure processes are clearly defined, are efficient and aligned to lean. In addition to providing assurance of the build integrity alignment and implementation.
Align any system changes or process impacts into the Operational Model for People group
Oversea people data dependencies and ensure processes are in place to manage data integrity at point of creation
Develop oversight controls and audit requirement for new processes and procedures.
Risks & Issues – Identify and monitor HR delivery and operational project risks and issues associated with the ERP implementation. Develop mitigating actions and escalate as appropriate. Identify and work with related projects to manage interdependencies.
Governance – Support effective governance and decision making. Provide reporting and engage in mechanisms that hold you, as HR Programme Lead, to account for delivery.
Assurance – Engage with assurance reviews and support action on recommendations. Organise assurance processes such as gateway reviews, as required, and support the Exec team in all decision making processes and stage-gates.
Quality Management – Ensure full consideration of new technologies, accessibility and costings. Make clear, practical and manageable plans for service delivery. Ensure adherence to legal, regulatory and security requirements in service delivery for the people group
Project Performance & Controls – Cascade vision and translate into delivery objectives for the team. Develop and maintain Project/Programme Plan. Identify and set appropriate Project Controls. Manage performance and report progress to sponsors.
Business Case – Support developing high quality Business Cases, co-ordinating any specialist input.
Benefits Management – Ensure benefits realisation plan is in place and an understanding of the impact of change on Benefits Management.
Stakeholder Management – Create and maintain the stakeholder engagement strategy and plan and build partnerships and working relationships with key stakeholders.
Dependency Management – Work with project leads and business as usual to ensure dependencies are actively managed, act as an arbiter and enforcer and resolve issues between the various elements of the programme.
Resource Management – identifies resources and directs planning scheduling aligned to the programme plan and deliverables.
Successfully enabling change – the ability to lead programmes of large scale and impact and provide lateral thinking to problem areas or risks, presenting pragmatic solution focused recommendations for Senior Management consideration.
Personal Leadership – the ability to effectively lead people through cultural change/transformation, collaboratively establishing a strong team vision and engaging with people with integrity. Strongly promoting and improving diversity and inclusion.
Stakeholder engagement – evidence of systematically identifying key stakeholders and forging strong relationships to deliver business objectives and outcomes, using appropriate channels, to ensure all those impacted by the change are engaged, taking account of their levels of influence and particular interests.
Business Change and Implementation – showing the ability to integrate and operationalise the project outputs into ‘business as usual’ (BAU) ensuring that activities are planned and completed to enable the business to implement the change and realise the benefits.
Benefits management – showing the ability to identify, quantify, map and track project/transformation benefits to justify investment in the project, and to provide assurance that the benefits identified can be realised.
Quality management – showing the ability to plan, develop, maintain and apply quality management processes to ensure the adherence to those standards throughout the project delivery lifecycle.
A practitioner level of experience of requirements management, planning, scheduling, resource management, budgeting and cost management, risk and issue management, quality management, business change and implementation, governance, frameworks and methodologies, stakeholder engagement, assurance, business case development, asset allocation and benefits management
A practitioner level of experience of visible leadership, credible action, working with ambiguity, collaboration, influencing, conflict resolution, inspiring others, resilience and innovation.
It would also be great if you had:
Experience of applying recognised Waterfall and Agile project delivery methodologies.
Managing Successful Programmes Practitioner
Managing Successful Programmes Advanced Practitioner
APM Registered Project Professional
Project Leadership Programme
“In applying for this role you acknowledge the following; this role falls in scope of the Off Payroll Working in the Public Sector legislation. Any rates of payment quoted will reflect the gross rate per day for the assignment, and will be subject to appropriate taxes and statutory costs. As such the payment to the intermediary and your income resulting from this contract will be different.”