Pearson HIRING FOR Student Services Assistant AT United States Full Time

Primary Responsibilities

Enter and Maintain Transcripts. Monitor the transcript email for incoming student transcripts to be entered. Enter student’s previously earned credit from various institutions into their Course Timing.

Enter and Maintain System Records/Information. Assist in the entry, update, maintenance, and audit of system records as related to policy, opportunity, or college catalog changes.

Systems Proficiency. Become proficient in various software programs, institutional resources and learn to execute operations in a fast-paced environment.

Interdepartmental Collaboration. Attend weekly departmental/individual meetings and training sessions as assigned by their manager.

Other Duties. Complete other duties as assigned by their manager.

Competencies

Problem Solving. Identifies and resolves problems in a timely manner; Develops alternative solutions.

Teamwork. Balances team and individual responsibilities; Gives and welcomes feedback; Contributes to a positive team spirit; Puts success of team above own interests; Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.

Written and Oral Communication. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Able to read and interpret written information. Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification.

Detail Oriented. Does not abandon detailed work to others, but works to create both immediate solutions to gaps in details as well as create tools to proactively address them in the future.

Required Skills and Experience

Bachelor’s degree or higher

Accelerated Pathways experience and/or product knowledge

College transcript review/processing experience

Data processing experience

Experience with Degree Manager, Salesforce, and ticketing platforms

As required by the Colorado Equal Pay Transparency Act, Pearson provides a reasonable range of minimum compensation for roles that may be hired in Colorado. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and specific office location. For the state of Colorado only , the range of starting pay for this role is $14.50-$20 . This position is eligible to participate in an annual incentive program, and information on benefits offered is here _._

Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at pearsonplc.com.

Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here: http://www.pearson.com/careers/diversity-and-inclusion.html

Pearson is an Affirmative Action and Equal Opportunity Employer and a member of E-Verify. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. All employment is decided based on qualifications, merit, and business need. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status, or any other group protected by law.

Job: LEARNING DELIVERY

Organization: Workforce Skills

Schedule: FULL_TIME

Req ID: 7636

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