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Education Operations Specialist, AONL Looking For Education Operations Specialist, AONL JOB At Chicago, IL Full Time
Job Details
Description
The American Hospital Association (AHA) is a national organization that represents and serves all types of hospitals, health care networks, and their patients and communities. We are currently seeking an Education Operations Specialist, AONL, for our downtown Chicago office. This position is a hybrid role (three days in the office, two days working remote).
Starting base salary = $51,000 – $63,000 a year (commensurate with related experience).
The Education Operations Specialist, American Organization for Nursing Leadership (AONL), provides operational and administrative support for member educational programs of the association for all face-to-face and online programs, and the annual conference. Responsibilities include program/meeting logistics, registration, faculty/presenter coordination, learning management system support, and customer service.
- Manages program logistics for all educational offerings including registration, attendee communication, program materials, and expenses. Manages the registration system and records for all educational events.
- Collaborates with program managers on logistics for education related activities and meetings, which includes but is not limited to scheduling, materials, technology, etc. Serves as primary technical support for virtual programs. Serves as primary on-site contact for registration and facility coordination as needed.
- Manages communication and logistics with faculty and presenters, which includes but is not limited to scheduling, travel, SOWs, expenses, and honorarium. Ensures receipt and organization of faculty/presenter materials including COI, presentation slides, and handouts. Responsible for complete and accurate database of faculty information and materials.
- Coordinate and manage member/attendee customer service. Responds, performs outreach and provides additional information to members, customers and faculty on education related products and activities. Provides customer support for AONL as needed.
- Manages logistics for selection processes including abstract review process for conferences and webinars, fellowship selection, and fellows applications. Communicates with reviewers and provides customer support to potential applicants.
- Provides administrative support to supervisor. Collaborates with team members to support work related to educational activities. Keeps abreast of educational offerings of the association and maintains documentation of procedures and processes.
- Performs other duties as assigned.
BENEFITS
We offer an excellent total compensation package, which includes medical/dental coverage (PPO/HMO), vision care, life insurance, short and long-term disability plans, 401(k), tuition reimbursement, paid vacation/holidays/sick days, wellness programs and more!
The American Hospital Association (AHA) is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics. We will provide reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call (312) 422-3000 and ask for the Director, Human Resources and let us know the nature of your request and your contact information.
The AHA participates in the E-Verify Program. #LI-Hybrid
Qualifications
Education
Required
Bachelors or better.
Experience
Required
3-5 years: • Minimum 3 years of experience with providing project coordination and administrative support. • Basic computer and Microsoft Office (Outlook, Excel, Word) skills are required. • Ability to learn new technology is required.
Preferred
• Experience supporting membership, event or education related activities is preferred. • Association or non-profit experience is preferred. • Experience with a learning management system or similar is a plus.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)