We are looking for a dynamic and detail-oriented team member to become our Dental Front Office Coordinator. Qualified dental candidates will possess the following experience, qualities, knowledge, and competencies:
Knowledge of dentistry and dental codes
Dental software knowledge (Open Dental)
Present a professional image (both in-person and over the phone)
Have professional communication skills, both verbally and in writing
Perform tasks with accuracy, attention to detail, and within specified periods
Be punctual and customer service oriented
Greet guests in a professional, friendly, and hospitable manner
Answer the telephone in a timely and professional manner
Schedule appointments in accordance with office policies
Ensure that all patient appointments are confirmed
Post charges and payments accurately in patient accounts
Assist patients with the completion of paperwork
Coordinate front and back office patient flow
Notify back office staff of each patient’s arrival
Ensure that all new patient appointments have a referral source attached
Accurately complete insurance benefit breakdowns
Verify insurance at least one day prior to appointment
Pre-authorize procedures with insurance 4 weeks prior to appointment.
Confirm receipt of lab cases one day prior to the patient’s appointment
Ensure that all patients due for recall or continuation of treatment are scheduled for an appointment at the appropriate time
Maintain a clean and welcoming front office environment
Provide assistance to the Office Manager in performing front office tasks
Maintain strict compliance with State, Federal, and other pertinent laws or regulations, (e.g., OSHA, HIPAA, HR policies and practices)
Other duties as assigned
AHCCCS knowledge
Have a sense of urgency in your daily tasks
Tenacious
We are growing and need a knowledgeable and supportive team member and player to support the growth. If you enjoy dentistry and working with a dynamic, fast-paced, upbeat team, this is your new dental home!
Apply today to learn benefits and hours!