Lead the analysis and design of assigned business and/or organizational projects per the defined scope, target state and success criteria.
Translate business directives to a creditable project plan with clear roles and responsibilities, deliverables, and timeline.
Timely execution of assigned projects and initiatives including identifying and managing dependencies, providing transparency andstatus update to stakeholders, ensuring timely closure of milestones / deliverables, and managing appropriate project governance processes / approvals.
Bring business expertise on the end-to-end process with a strong focus on improving client experience, creating efficiency, and minimizing operational risk.
Contribute to the look across of various regional and country initiatives in client segments, products, centers of excellence and legal entities. Where needed, recommend and support combining or connecting initiatives to achieve greater effectiveness or efficiency.
Articulate problems, bring the right stakeholders together to resolve and know when the problem is properly addressed or require further escalation.
Build new framework and processes for the integrated CGW Asia, e.g. capacity planning, headcount management, etc. Manage and perform the new processes till the point of go-live or assigned to permanent process owner.
Contribute to CGW wide or Asia wide strategic and tactical initiatives as defined by seniors.
12+ years of relevant experience, preferably in banking and financial services
Appreciation of Legacy Franchise, Citi Private Bank or Consumer Wealth business andstrong understanding of the competitive landscape
Excellent project management skills with ability to set priorities and manage multiple activities in a fast paced, highly matrix and dynamic environment
Highly analytical, detail oriented and Six Sigma a plus
Franchise Player – broad and critical thinker with ability to build internal relationships at all levels and influence stakeholders to drive common goals and outcomes in an open, transparent, and collaborative manner
Excellent verbal and written communicator
Bachelor’s/University degree, MBA preferred
Bachelor’s Degree, Post Graduate Diploma, Professional Degree, Master’s Degree